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Return Policy

Digital Items

ALL digital item(s) sales are final. No refunds, returns, or exchanges allowed. Unless otherwise written your digital item purchase, only entitles you to view it and you do not have the right to download or distribute it.

Physical Items

We do not grant refunds, returns, or exchanges for change of mind.

We offer full refunds for faulty items that we have delivered to you. Once your item has been delivered, you have 14 days to contact us, if you notice the item is faulty.

You then must send the item back to us within 14 days. Once we get it, you’ll be refunded the price of the item(s) within 14 days.

You’ll be responsible for the cost of returning the item(s) to us.

It is your responsibility to ensure safe return of the item(s) to us. We recommend you use a recorded delivery service. We’ll refund the same means of payment as you used to make your purchase.

To organise a return please email us at admin@memorisemedicine.com

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